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2023 Ford Mustang Mach-E problems & recalls

NHTSA has issued 6 recalls covering the 2023 Ford Mustang Mach-E and owners have filed 123 complaints. The most-reported area is electrical system (51 complaints). 1 complaint describes a fire and 10 complaints describe a crash.

Other model years:20262025202420222021
Recalls
6
Complaints
123
Crash reports
10
Fire reports
1
Injuries
5

Recalls (6)

Sep 9, 2026#26V582000

Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

Jul 28, 2026#26V487000

Structure › Exterior trim

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Jun 30, 2026#26V417000

Power train › Driveline › Differential unit

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Jun 13, 2025#25V404000

Electrical system › Body control module › Software

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

May 9, 2025#25V315000

Back over prevention › Software

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Aug 9, 2024#24V594000

Visibility › Windshield wiper/washer › Motor

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Owner complaints (123)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system51
  • Unknown or other26
  • Forward collision avoidance25
  • Service brakes24
  • Power train22
  • Vehicle speed control12
  • Fuel/propulsion system12
  • Lane departure8
  • Steering7
  • Engine7
  • Air bags5
  • Back over prevention4

Complaints over time

Jan 2023: 1 complaintFeb 2023: 0 complaintsMar 2023: 0 complaintsApr 2023: 0 complaintsMay 2023: 1 complaintJun 2023: 3 complaintsJul 2023: 2 complaintsAug 2023: 6 complaintsSep 2023: 3 complaintsOct 2023: 5 complaintsNov 2023: 3 complaintsDec 2023: 2 complaintsJan 2024: 4 complaintsFeb 2024: 1 complaintMar 2024: 1 complaintApr 2024: 8 complaintsMay 2024: 4 complaintsJun 2024: 1 complaintJul 2024: 4 complaintsAug 2024: 4 complaintsSep 2024: 3 complaintsOct 2024: 4 complaintsNov 2024: 1 complaintDec 2024: 2 complaintsJan 2025: 5 complaintsFeb 2025: 3 complaintsMar 2025: 0 complaintsApr 2025: 3 complaintsMay 2025: 2 complaintsJun 2025: 2 complaintsJul 2025: 7 complaintsAug 2025: 1 complaintSep 2025: 3 complaintsOct 2025: 10 complaintsNov 2025: 1 complaintDec 2025: 1 complaintJan 2026: 2 complaintsFeb 2026: 2 complaintsMar 2026: 2 complaintsApr 2026: 3 complaintsMay 2026: 1 complaintJun 2026: 2 complaintsJul 2026: 2 complaintsAug 2026: 4 complaintsSep 2026: 4 complaints202420252026
Complaints filed per month. Peak: 10 in Oct 2025. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jan 20231
Feb 20230
Mar 20230
Apr 20230
May 20231
Jun 20233
Jul 20232
Aug 20236
Sep 20233
Oct 20235
Nov 20233
Dec 20232
Jan 20244
Feb 20241
Mar 20241
Apr 20248
May 20244
Jun 20241
Jul 20244
Aug 20244
Sep 20243
Oct 20244
Nov 20241
Dec 20242
Jan 20255
Feb 20253
Mar 20250
Apr 20253
May 20252
Jun 20252
Jul 20257
Aug 20251
Sep 20253
Oct 202510
Nov 20251
Dec 20251
Jan 20262
Feb 20262
Mar 20262
Apr 20263
May 20261
Jun 20262
Jul 20262
Aug 20264
Sep 20264

Recent owner reports

Sep 22, 2026Electrical system, Lane departure, Forward collision avoidance

On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault – Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of this occurs after the vehicle travels over a harsh imperfection/bump in the road pavement, or in my case, every time I driv…

Sep 16, 2026Power train

See attached document for complaint.

Sep 12, 2026Electrical system, Seat belts, Vehicle speed control

Multiple intermittent electrical/software malfunctions in my Ford Mustang Mach-E, one of which poses an acute safety risk. STEERING WHEEL BUTTON / UNCOMMANDED ACCELERATION: A button on the steering wheel, when pressed, causes the vehicle to suddenly accelerate to a high speed with no corresponding throttle input from me, and speed cannot be immediately brought back under control. This creates a serious risk of collision to myself, passengers, and other road users. DOOR LATCH: A door does not open fully ("bounce open") as designed. This matches Ford recall 25V404, covering doors that may fail…

Sep 8, 2026Electrical system, Unknown or other, Forward collision avoidance

Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's underlying diagnostic and software infrastructure is completely frozen in an unresolved "updating" loop, the vehicle's onboard diagnostic tools are entirely incapable of reading or reporting critical h…

Aug 31, 2026Service brakes, Forward collision avoidance

My 2023 Ford Mustang Mach-E GT experienced a sudden electronic parking brake failure. The vehicle displayed a parking brake fault warning, and the electronic parking brake became stuck in the engaged position and would not release despite repeated attempts and restarting the vehicle. The failure completely immobilized the vehicle and required Ford Roadside Assistance to tow it to an authorized Ford dealership. The Ford dealer diagnosed the issue in writing as: “REAR EPB HARNESS CORRODED; STARTING TO CORRODE ON RR AS WELL; RECOMMEND REPLACING BOTH REAR PIGTAILS WITH UPDATED STYLE.” The deal…

Aug 25, 2026Steering, Lane departure⚠ Crash

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

Aug 25, 2026Steering, Lane departure⚠ Crash

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

Aug 21, 2026Forward collision avoidance

We recently brough the Mach E in for a recall of the rear camera. We mention the front camera alerts. They said due to safety concerns, sometime when the back camera goes out it affects all cameras. When we picked up the car, they told use that the front camera, which controls active cruise control, self-driving and emergency stopping is not covered under the recall. How can this not be a safety issue. The cost to fix it is over $4000. Please let me know if there are any upcoming recalls. Thanks!

Ford Mustang Mach-E news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.