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2016 Kia Soul EV problems & recalls

NHTSA has issued 4 recalls covering the 2016 Kia Soul EV and owners have filed 821 complaints. The most-reported area is engine (559 complaints). 35 complaints describe a fire and 29 complaints describe a crash.

Other model years:2019201820172015
Recalls
4
Complaints
821
Crash reports
29
Fire reports
35
Injuries
25

Recalls (4)

Oct 26, 2023#23V724000

Power train › Automatic transmission › Gear position indication (prndl)

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Risk: Unintended vehicle movement can increase the risk of a crash.

Fix: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Mar 29, 2023#23V218000

Electrical system › Propulsion system › Traction battery

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Risk: A battery electrical short-circuit increases the risk of a fire.

Fix: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Jul 2, 2020#20V389000

Power train › Automatic transmission › Gear position indication (prndl)

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Risk: Unintended vehicle movement can increase the risk of a crash.

Fix: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Sep 29, 2017#17V608000

Steering

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Risk: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Fix: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owner complaints (821)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Engine559
  • Unknown or other124
  • Engine and engine cooling106
  • Fuel/propulsion system83
  • Power train64
  • Electrical system57
  • Vehicle speed control33
  • Steering30
  • Service brakes21
  • Structure18
  • Exterior lighting18
  • Air bags17

Complaints over time

Jan 2016: 1 complaintFeb 2016: 0 complaintsMar 2016: 0 complaintsApr 2016: 0 complaintsMay 2016: 0 complaintsJun 2016: 0 complaintsJul 2016: 2 complaintsAug 2016: 0 complaintsSep 2016: 0 complaintsOct 2016: 0 complaintsNov 2016: 0 complaintsDec 2016: 1 complaintJan 2017: 2 complaintsFeb 2017: 3 complaintsMar 2017: 2 complaintsApr 2017: 0 complaintsMay 2017: 1 complaintJun 2017: 2 complaintsJul 2017: 2 complaintsAug 2017: 1 complaintSep 2017: 0 complaintsOct 2017: 1 complaintNov 2017: 0 complaintsDec 2017: 2 complaintsJan 2018: 0 complaintsFeb 2018: 1 complaintMar 2018: 1 complaintApr 2018: 0 complaintsMay 2018: 1 complaintJun 2018: 1 complaintJul 2018: 2 complaintsAug 2018: 2 complaintsSep 2018: 3 complaintsOct 2018: 1 complaintNov 2018: 4 complaintsDec 2018: 4 complaintsJan 2019: 3 complaintsFeb 2019: 4 complaintsMar 2019: 9 complaintsApr 2019: 7 complaintsMay 2019: 13 complaintsJun 2019: 11 complaintsJul 2019: 10 complaintsAug 2019: 4 complaintsSep 2019: 1 complaintOct 2019: 6 complaintsNov 2019: 12 complaintsDec 2019: 4 complaintsJan 2020: 6 complaintsFeb 2020: 6 complaintsMar 2020: 4 complaintsApr 2020: 6 complaintsMay 2020: 5 complaintsJun 2020: 8 complaintsJul 2020: 8 complaintsAug 2020: 8 complaintsSep 2020: 2 complaintsOct 2020: 8 complaintsNov 2020: 7 complaintsDec 2020: 11 complaintsJan 2021: 9 complaintsFeb 2021: 12 complaintsMar 2021: 14 complaintsApr 2021: 10 complaintsMay 2021: 6 complaintsJun 2021: 8 complaintsJul 2021: 8 complaintsAug 2021: 8 complaintsSep 2021: 13 complaintsOct 2021: 5 complaintsNov 2021: 4 complaintsDec 2021: 8 complaintsJan 2022: 7 complaintsFeb 2022: 9 complaintsMar 2022: 14 complaintsApr 2022: 5 complaintsMay 2022: 10 complaintsJun 2022: 10 complaintsJul 2022: 24 complaintsAug 2022: 18 complaintsSep 2022: 11 complaintsOct 2022: 12 complaintsNov 2022: 9 complaintsDec 2022: 5 complaintsJan 2023: 10 complaintsFeb 2023: 17 complaintsMar 2023: 4 complaintsApr 2023: 13 complaintsMay 2023: 13 complaintsJun 2023: 15 complaintsJul 2023: 12 complaintsAug 2023: 17 complaintsSep 2023: 7 complaintsOct 2023: 9 complaintsNov 2023: 6 complaintsDec 2023: 10 complaintsJan 2024: 9 complaintsFeb 2024: 11 complaintsMar 2024: 9 complaintsApr 2024: 12 complaintsMay 2024: 8 complaintsJun 2024: 8 complaintsJul 2024: 5 complaintsAug 2024: 11 complaintsSep 2024: 9 complaintsOct 2024: 11 complaintsNov 2024: 6 complaintsDec 2024: 3 complaintsJan 2025: 8 complaintsFeb 2025: 7 complaintsMar 2025: 4 complaintsApr 2025: 11 complaintsMay 2025: 2 complaintsJun 2025: 7 complaintsJul 2025: 11 complaintsAug 2025: 8 complaintsSep 2025: 9 complaintsOct 2025: 8 complaintsNov 2025: 4 complaintsDec 2025: 7 complaintsJan 2026: 5 complaintsFeb 2026: 6 complaintsMar 2026: 7 complaintsApr 2026: 6 complaintsMay 2026: 6 complaintsJun 2026: 7 complaintsJul 2026: 2 complaintsAug 2026: 7 complaintsSep 2026: 12 complaints2017201820192020202120222023202420252026
Complaints filed per month. Peak: 24 in Jul 2022. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jan 20161
Feb 20160
Mar 20160
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Jun 20160
Jul 20162
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Jan 20172
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Dec 20172
Jan 20180
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Dec 20184
Jan 20193
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Mar 20199
Apr 20197
May 201913
Jun 201911
Jul 201910
Aug 20194
Sep 20191
Oct 20196
Nov 201912
Dec 20194
Jan 20206
Feb 20206
Mar 20204
Apr 20206
May 20205
Jun 20208
Jul 20208
Aug 20208
Sep 20202
Oct 20208
Nov 20207
Dec 202011
Jan 20219
Feb 202112
Mar 202114
Apr 202110
May 20216
Jun 20218
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Oct 20215
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Dec 20218
Jan 20227
Feb 20229
Mar 202214
Apr 20225
May 202210
Jun 202210
Jul 202224
Aug 202218
Sep 202211
Oct 202212
Nov 20229
Dec 20225
Jan 202310
Feb 202317
Mar 20234
Apr 202313
May 202313
Jun 202315
Jul 202312
Aug 202317
Sep 20237
Oct 20239
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Dec 202310
Jan 20249
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Mar 20249
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Sep 202612

Recent owner reports

Sep 27, 2026Unknown or other, Engine

Dear Kia Customer Care, I am writing to formally express my disappointment and serious concern regarding my 2016 Kia Soul, VIN [XXX], its engine failure, the applicable engine recall/warranty coverage, and my experience obtaining assistance and repairs through Kia. Most importantly, this situation involved more than an inconvenience or ordinary mechanical problem. My son's safety was placed at serious risk when my Kia abruptly lost power and became disabled in high-speed freeway traffic. XXX – Dangerous Freeway Breakdown On Saturday, XXXX, at approximately 9:30 p.m., my son, [XXX], was dri…

Sep 25, 2026Engine

My 2016 Kia Soul 1.6L GDI has an unresolved engine-related safety and recall concern. The vehicle is associated with safety recall SC176 / NHTSA 19V120, which remains identified as incomplete in the vehicle’s recall records. Kia also sent a recall renotification stating that the recall had not been completed. The vehicle was taken to an authorized Kia dealership after experiencing engine knocking, difficulty accelerating, and a no-start condition. Repair Order #544458 documents the reported engine knocking, trouble accelerating, and inability to start. The repair order also states that the v…

Sep 24, 2026Engine

The engine long-block assembly suffered a catastrophic, terminal internal collapse and sudden stall due to abrasive substrate particle ingestion from a previously failed, melted manifold catalytic converter under Safety Recall SC176 (NHTSA Campaign 19V120000). The vehicle has been extracted to preserve evidence and is available for immediate physical inspection. The vehicle suffered a complete, sudden loss of motive power and stalled while traveling at high speeds on a busy public highway. It went into an un-accelerated limp mode, creating an immediate hazard of a high-speed rear-end collisio…

Sep 16, 2026Engine

My car is under 130000 miles and about two years ago I already had to replace one catalytic converter. The past six months the oil usage of my car, which has always been high and requires frequent topping off and more frequent oil changes at my mechanic, has gotten even worse. A check engine light came on a few weeks ago due to a catalytic converter fault. While car is still functional my mechanic expects the second converter will have to be replaced soon. These are all signs of an engine and system that is not functioning properly and could cause an issue at any time.

Sep 16, 2026Fuel/propulsion system

Component or system: Catalytic converter (exhaust emissions system). The converter is physically restricted due to substrate damage consistent with the defect identified in NHTSA Campaign 19V120 / Kia Recall SC176. The restriction limits engine RPM to approximately 3,000 under all conditions. The vehicle is available for inspection at any authorized Kia dealership. No DTC is stored because the restriction has not yet degraded catalytic efficiency below the ECU's threshold — the catalyst is still chemically functional but physically blocked. Safety risk: The RPM limitation prevents the vehicle…

Sep 16, 2026Engine and engine cooling, Engine

The contact owns a 2016 Kia Soul. The contact stated that the vehicle failed to start immediately and lost motive power while driving. The contact was able to continue driving at reduced power. Additionally, there were abnormal sounds coming from under the hood, excessive engine oil consumption, and a plastic burning odor inside the vehicle. The vehicle was taken to an authorized dealer, where the crankshaft position sensor was replaced; however, the failure persisted. The vehicle was taken to a second dealer, Kia Store Clarksville (826 E Lewis and Clark Pkwy, Clarksville, IN 47129), where Vol…

Sep 15, 2026Engine

On December 4, 2025, I presented my vehicle to Kia Carriage of Woodstock with the following symptoms: • Continuous check‑engine warning • Rattling engine noise • Oil leakage • Strong burning‑oil smell while driving These symptoms are consistent with rod bearing failure, a known Kia safety defect covered under the extended warranty and KSDS settlement. Kia’s own records confirm: • KSDS update completed on 4/10/2021 • Vehicle qualifies for the 15‑year / 150,000‑mile extended warranty • Rod bearing failure requires full engine replacement under warranty Despite this, the dealership refused…

Sep 13, 2026Service brakes, Engine, Fuel/propulsion system⚠ Fire

Was driving car lost power of steering and brakes black smoke filled vehicle I jumped out of the car and it went up in flames . The vehicle behind me said the flames were coming out of my front engine

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.