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World Of EVEditorial

2025 Polestar Polestar 3 problems & recalls

NHTSA has issued 6 recalls covering the 2025 Polestar Polestar 3 and owners have filed 79 complaints. The most-reported area is electrical system (49 complaints). 4 complaints describe a crash.

Recalls
6
Complaints
79
Crash reports
4
Fire reports
0
Injuries
1

Recalls (6)

Jan 23, 2026#26V037000

Seats › Critical fasteners

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

Fix: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.

Aug 26, 2025#25V555000

Structure › Body › Bumpers

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

Risk: A detached bumper can become a road hazard, increasing the risk of a crash.

Fix: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.

Jul 14, 2025#25V420000

Visibility › Sun/moon roof assembly

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

Risk: A detached glass sunroof can become a road hazard, increasing the risk of a crash.

Fix: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Jul 7, 2025#25V453000

Electrical system › Wiring

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

Risk: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

Fix: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

May 7, 2025#25V293000Over-the-air fix

Back over prevention › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

Dec 18, 2024#24V940000

Electrical system › Propulsion system

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

Risk: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

Fix: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

Owner complaints (79)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system49
  • Forward collision avoidance11
  • Fuel/propulsion system10
  • Back over prevention8
  • Unknown or other7
  • Power train6
  • Structure4
  • Vehicle speed control4
  • Service brakes4
  • Engine3
  • Steering3
  • Exterior lighting2

Complaints over time

Jan 2025: 7 complaintsFeb 2025: 7 complaintsMar 2025: 6 complaintsApr 2025: 2 complaintsMay 2025: 5 complaintsJun 2025: 5 complaintsJul 2025: 16 complaintsAug 2025: 0 complaintsSep 2025: 5 complaintsOct 2025: 2 complaintsNov 2025: 2 complaintsDec 2025: 2 complaintsJan 2026: 4 complaintsFeb 2026: 4 complaintsMar 2026: 4 complaintsApr 2026: 4 complaintsMay 2026: 0 complaintsJun 2026: 3 complaintsJul 2026: 0 complaintsAug 2026: 0 complaintsSep 2026: 1 complaint2026
Complaints filed per month. Peak: 16 in Jul 2025. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jan 20257
Feb 20257
Mar 20256
Apr 20252
May 20255
Jun 20255
Jul 202516
Aug 20250
Sep 20255
Oct 20252
Nov 20252
Dec 20252
Jan 20264
Feb 20264
Mar 20264
Apr 20264
May 20260
Jun 20263
Jul 20260
Aug 20260
Sep 20261

Recent owner reports

Sep 23, 2026Seat belts, Forward collision avoidance

I was driving south on the Palisades Interstate Parkway and started to exit at Exit 9E when the automatic emergency brake engaged and the seat belt tensioners engaged. There were no vehicles in front of me or very close to me. The stop was jarring. There was no apparent reason for this to happen.

Jun 23, 2026Unknown or other

Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resulting in the loss of vehicle information and audio…

Jun 16, 2026Electrical system

Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership.

Jun 2, 2026Electrical system

On-Board Charger not working on L2 charge

Apr 30, 2026Structure

I am submitting a complaint regarding my Polestar 3, which is subject to two open NHTSA safety recalls: 26V-037 and 25V-555. I attempted to have these recalls addressed on March 7, 2026, at Volvo Manhattan (an authorized Polestar service provider). Upon arrival, I was informed that no qualified Polestar technicians were available to service my vehicle, and I was told I would receive a follow-up call. No follow-up occurred. On April 30, 2026, I contacted the Polestar service desk at Volvo Manhattan again. I was informed that they currently have only two Polestar technicians, that they are una…

Apr 10, 2026Vehicle speed control, Forward collision avoidance

On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to the Polestar 3 service department in North Hills, CA on March 12 and it is now April 10 without any resolution in site. Notably, this Polestar 3 also would not unlock the morning of [XXX]x only one night af…

Apr 8, 2026Unknown or other

Vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. This creates a safety concern and repeated public disturbances. The issue has not been resolved despite multiple service attempts. Additional issues include persistent propulsion system fault messages, repeated major service warnings, and intermittent system errors. The vehicle experiences charging failures, with inconsistent ability to charge at home or public stations. Infotainment system is extremely slow and…

Apr 6, 2026Exterior lighting

The driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. This defect was documented by the Polestar Delivery Specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemblies (authorized under Polestar TIE case 01943145). The manufacturer now claims this is a "natural phenomenon" due to a vented design; however, the volume of water accumulation is sufficient to obstruct the clarity and brightness of the safety signa…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.