What owners reported to NHTSA, by component. One complaint can name several components.
May 7, 2025Suspension, Power train, Electrical system
I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. The inspection revealed a suspension issue and, mor…
Apr 21, 2025Electrical system, Vehicle speed control, Engine⚠ Crash
Sudden unintended acceleration while maneuvering to park. The acceleration was instantaneous and forceful, that in less than 20 feet of rapid movement the car forced itself over some utility poles laying behind the intended parking spot, and jumped from the utility poles, fast enough so that the first ground contact was nearly 10 feet beyond the poles (as evidenced by disturbed grass in the photos). Stopped stuck on hard debris, irregular terrain, and dead tree logs. In other circumstances, this could have had grave consequences to others or the driver. We're not sure we can trust this vehi…
Apr 16, 2025Service brakes, Back over prevention, Forward collision avoidance
Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerated while owner's foot was on brake; owner yelled at passenger" NO BRAKES!!" Car accelerated onto backyard, passed a children's swing set, kept going onto the grass. Finally,car stopped by…
Mar 6, 2025Vehicle speed control, Forward collision avoidance⚠ Crash
My Subaru Solterra EV was parked in the driveway of an Airbnb in Virginia. We were about to depart to return home. Vehicle was turned on and driver commenced to back out of the driveway, however rear safety warning activated as car neared a bush. Driver stopped vehicle, then placed in Drive in order to pull forward a few feet to negotiate putting the car in reverse to leave the driveway. The car then lurched forward with great force and collided with the corner of the house we had been staying in, causing significant damage. Two concerns arise: 1. Why did the car lurch forward with gre…
Feb 18, 2025Visibility
The contact owns a 2023 Subaru Solterra. The contact stated while driving at an undisclosed speed, the heating system became inoperable. The contact stated that the heating system failed to function properly and was blowing out cold air instead of heat. The vehicle was taken to the dealer and the failure was duplicated by the dealer; however, the dealer was unable to retrieve a fault code. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Feb 6, 2025Unknown or other
A/C Air compressor failure resulting in no heat. Report as very common problem on internet but no recall or other fix. $3000 repair in a car approximately 2 years old.
Jan 31, 2025Electrical system, Structure
Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the bright orange high voltage cables through the wheel well, along with electrical wires that appear to be grounds! Safety concern of exposing electrical high voltage system to water if driver was not awa…
Dec 28, 2024Service brakes, Forward collision avoidance
Vehicle stopped dramatically at low speed in snow while sensors were freaking out and flashing reverse breaking sensor problem. Car has been in shop for 6 weeks. My concern is the breaks auto/over corrected and caused my car to slide in snow.