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2023 Volkswagen ID.4 problems & recalls

NHTSA has issued 13 recalls covering the 2023 Volkswagen ID.4 and owners have filed 459 complaints. The most-reported area is electrical system (229 complaints). 7 complaints describe a fire and 53 complaints describe a crash. 3 recalls tell owners to park outside until it is fixed.

Other model years:2025202420222021
Recalls
13
Complaints
459
Crash reports
53
Fire reports
7
Injuries
32

Recalls (13)

Jan 21, 2026#26V028000⚠ Park outside

Electrical system › Propulsion system › Traction battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

Jan 21, 2026#26V030000

Electrical system › Propulsion system › Traction battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

Dec 3, 2025#25V836000⚠ Park outside

Electrical system › Propulsion system › Traction battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

Jun 30, 2025#25V434000

Service brakes

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Risk: A loss of vehicle control increases the risk of a crash.

Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Feb 27, 2025#25V120000

Power train › Automatic transmission › Gear position indication (prndl)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Fix: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Nov 20, 2024#24V875000

Back over prevention › Sensing system › Camera

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Fix: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

Sep 4, 2024#24V651000

Structure › Body › Door › Handle › Exterior

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Fix: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Aug 28, 2024#24V643000

Air bags › Frontal › Passenger side › Inflator module

Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

Risk: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

Fix: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

May 15, 2024#24V344000

Back over prevention › Software

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Dec 7, 2023#23V750000

Structure

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

Risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Fix: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

Dec 29, 2022#22V956000⚠ Park outside

Electrical system › 12v/24v/48v battery › Cables

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

Fix: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

Nov 9, 2022#22V830000

Electrical system › Propulsion system › Traction motor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

Risk: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

Fix: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

Nov 2, 2022#22V823000

Back over prevention › Display function

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

Owner complaints (459)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system229
  • Unknown or other118
  • Forward collision avoidance73
  • Structure60
  • Vehicle speed control57
  • Back over prevention47
  • Service brakes39
  • Power train31
  • Engine26
  • Fuel/propulsion system23
  • Lane departure21
  • Equipment20

Complaints over time

Nov 2022: 1 complaintDec 2022: 1 complaintJan 2023: 8 complaintsFeb 2023: 8 complaintsMar 2023: 13 complaintsApr 2023: 10 complaintsMay 2023: 7 complaintsJun 2023: 9 complaintsJul 2023: 5 complaintsAug 2023: 6 complaintsSep 2023: 3 complaintsOct 2023: 10 complaintsNov 2023: 11 complaintsDec 2023: 4 complaintsJan 2024: 13 complaintsFeb 2024: 7 complaintsMar 2024: 7 complaintsApr 2024: 8 complaintsMay 2024: 12 complaintsJun 2024: 14 complaintsJul 2024: 19 complaintsAug 2024: 10 complaintsSep 2024: 25 complaintsOct 2024: 24 complaintsNov 2024: 28 complaintsDec 2024: 15 complaintsJan 2025: 9 complaintsFeb 2025: 12 complaintsMar 2025: 13 complaintsApr 2025: 8 complaintsMay 2025: 4 complaintsJun 2025: 3 complaintsJul 2025: 8 complaintsAug 2025: 10 complaintsSep 2025: 12 complaintsOct 2025: 6 complaintsNov 2025: 4 complaintsDec 2025: 5 complaintsJan 2026: 13 complaintsFeb 2026: 11 complaintsMar 2026: 12 complaintsApr 2026: 12 complaintsMay 2026: 13 complaintsJun 2026: 6 complaintsJul 2026: 9 complaintsAug 2026: 5 complaintsSep 2026: 6 complaints2023202420252026
Complaints filed per month. Peak: 28 in Nov 2024. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Nov 20221
Dec 20221
Jan 20238
Feb 20238
Mar 202313
Apr 202310
May 20237
Jun 20239
Jul 20235
Aug 20236
Sep 20233
Oct 202310
Nov 202311
Dec 20234
Jan 202413
Feb 20247
Mar 20247
Apr 20248
May 202412
Jun 202414
Jul 202419
Aug 202410
Sep 202425
Oct 202424
Nov 202428
Dec 202415
Jan 20259
Feb 202512
Mar 202513
Apr 20258
May 20254
Jun 20253
Jul 20258
Aug 202510
Sep 202512
Oct 20256
Nov 20254
Dec 20255
Jan 202613
Feb 202611
Mar 202612
Apr 202612
May 202613
Jun 20266
Jul 20269
Aug 20265
Sep 20266

Recent owner reports

Sep 28, 2026Visibility/wiper

The front windshield wiper system intermittently malfunctions on both the driver and passenger sides. During operation, either wiper blade can fold or roll over on itself instead of remaining properly positioned against the windshield. The vehicle and wiper system are currently available for inspection upon request. This creates a safety concern because the malfunction can reduce the effectiveness of the windshield wipers during rain and impair forward visibility. I initially believed the problem was caused by the wiper blades. I replaced the existing blades with new Bosch OE-style replaceme…

Sep 26, 2026Electrical system, Engine

Recall 93EA / NHTSA campaign 26V030000 (high-voltage battery). I am the owner of a 2023 Volkswagen ID.4 subject to safety recall 93EA (high-voltage battery). I live on the [XXX], and bought the car on this island from Pre-Owned Motor Cars. There is no authorized Volkswagen recall-service facility on the island; VW directs me to a dealer on [XXX], requiring inter-island ocean shipment of the vehicle. Since XXX, I have pursued the no-charge recall remedy through VW Customer Care, and since XXX I have an official case.number On XXX VW verbally refused any loaner vehicle and refused to escalate m…

Sep 24, 2026Unknown or other

Shortly after purchasing my 2023 Volkswagen ID.4, the vehicle developed a failure involving the telematics/Car-Net system. The vehicle could not connect properly to Volkswagen ID/Car-Net services, the built-in GPS location was significantly inaccurate, and the SOS/emergency-call function was unavailable/deactivated. Volkswagen diagnosed the telematics/Car-Net control module as failed and replaced the module. After replacement, the SOS/emergency-call system, GPS, and connected services returned to normal operation. I am filing this complaint because the failed module affected the vehicle’s emer…

Sep 22, 2026Vehicle speed control

I have experienced this situation two times this past week in a parking lot. I pulled out of a space and was only going 2 to 3 miles an hour and the car lunged forward quickly and then stopped. Luckily nothing was in front of me.

Sep 21, 2026Unknown or other

While driving on the highway, the entire infotainment started continuously rebooting over and over. I lost the ability to see my speed and which gear I was in among other things. They said that it is not part of the existing recall.

Sep 8, 2026Electrical system

The contact owns a 2023 Volkswagen ID.4. The vehicle was repaired under NHTSA Campaign Number: 26V030000 (ELECTRICAL SYSTEM). The contact stated that the vehicle failed to charge with chargers more than 220 Volts, and the message "Electrical System Not Working Correctly, Please Service Vehicle" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.

Aug 27, 2026Vehicle speed control

My car spontaneously accelerated out of control, onto my neighbor's lawn. I had to brake hard to stop the car from crashing into their house. This could have injured myself and my neighbors, if the car did not stop. The car has not yet been inspected by Volkswagen, I am in contact with their customer service about this issue. There were no warnings or issues with the car before this occurred.

Aug 27, 2026Electrical system

This is a follow-up to my previous complaint #XXX regarding my 2023 Volkswagen ID.4 (VIN [XXX]). The defect remains unresolved. My vehicle received Recall 93EA (high-voltage battery) on XXX, during which only 3 of 12 battery modules (Modules 1, 5, and 12) were replaced. On XXX, a different module (Module 3) in the same battery pack failed with the same type of fault (P0BBD00 - Hybrid Battery Pack Voltage Variation Exceeded Limit). This was independently confirmed by a second authorized Volkswagen dealership (Norm Reeves Volkswagen Irvine) on XXX. Volkswagen has denied that this failure is re…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.