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World Of EVEditorial

2024 Kia EV9 problems & recalls

NHTSA has issued 7 recalls covering the 2024 Kia EV9 and owners have filed 207 complaints. The most-reported area is electrical system (102 complaints). 2 complaints describe a fire and 1 complaint describes a crash. 1 recall tells owners to park outside until it is fixed.

Other model years:20262025
Recalls
7
Complaints
207
Crash reports
1
Fire reports
2
Injuries
4

Recalls (7)

Jul 2, 2026#26V431000⚠ Park outside

Electrical system › Propulsion system › Traction battery

Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Risk: A fire increases the risk of injury.

Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Dec 20, 2024#24V962000

Seats › Critical fasteners

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Fix: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Oct 10, 2024#24V757000Over-the-air fix

Electrical system › Instrument cluster/panel

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Fix: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Sep 17, 2024#24V693000

Parking brake › Electrical › Control module › Software

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

Fix: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

Jun 4, 2024#24V400000

Structure › Interior panels › Ceiling

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.

Fix: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

May 14, 2024#24V338000

Seat belts › Front › Retractor

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

Fix: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

Apr 16, 2024#24V271000

Power train › Driveline › Differential unit

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Risk: A loss of drive power or differential lock up can increase the risk of a crash.

Fix: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

Owner complaints (207)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system102
  • Unknown or other39
  • Forward collision avoidance24
  • Suspension21
  • Lane departure20
  • Vehicle speed control17
  • Wheels14
  • Steering14
  • Seats11
  • Fuel/propulsion system10
  • Service brakes9
  • Power train9

Complaints over time

Feb 2024: 1 complaintMar 2024: 0 complaintsApr 2024: 6 complaintsMay 2024: 3 complaintsJun 2024: 3 complaintsJul 2024: 0 complaintsAug 2024: 1 complaintSep 2024: 34 complaintsOct 2024: 50 complaintsNov 2024: 10 complaintsDec 2024: 9 complaintsJan 2025: 9 complaintsFeb 2025: 8 complaintsMar 2025: 18 complaintsApr 2025: 4 complaintsMay 2025: 5 complaintsJun 2025: 5 complaintsJul 2025: 5 complaintsAug 2025: 2 complaintsSep 2025: 5 complaintsOct 2025: 5 complaintsNov 2025: 1 complaintDec 2025: 3 complaintsJan 2026: 6 complaintsFeb 2026: 2 complaintsMar 2026: 2 complaintsApr 2026: 1 complaintMay 2026: 4 complaintsJun 2026: 2 complaintsJul 2026: 0 complaintsAug 2026: 3 complaints20252026
Complaints filed per month. Peak: 50 in Oct 2024. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Feb 20241
Mar 20240
Apr 20246
May 20243
Jun 20243
Jul 20240
Aug 20241
Sep 202434
Oct 202450
Nov 202410
Dec 20249
Jan 20259
Feb 20258
Mar 202518
Apr 20254
May 20255
Jun 20255
Jul 20255
Aug 20252
Sep 20255
Oct 20255
Nov 20251
Dec 20253
Jan 20266
Feb 20262
Mar 20262
Apr 20261
May 20264
Jun 20262
Jul 20260
Aug 20263

Recent owner reports

Aug 28, 2026Unknown or other

Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred approximately 10 to 14 times before we brought the vehicle in for service. Critically, when the multimedia screen goes dark, the rearview camera display is also rendered completely unavailable. As the rearview camera is federally mandated safety equipment under FMVSS 111, this failure left us unable to use the…

Aug 21, 2026Seat belts

The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended. The dealer was notified of the failure on several occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,600.

Aug 5, 2026Service brakes

When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no brake pressure. I was able to drive it out of the parking lot (slowly and carefully). When I called a tow truck, I left the vehicle off for about 20 or 30 minutes, and then when I turned it back on, everything was fine no error messages and I had plenty of brake pressure. Post dea…

Jun 16, 2026Tires

For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. Mechanic removed tire and the interior sound deadening foam had detached on greater than 50% of the diameter of the tire. This has been widely commented on as a common failure mode for these Hankook tires on EV9 vehicles. I wanted the remaining tires inspected but as they would hold a balance the dealer had no reason to put in the labor of removing and inspecti…

Jun 13, 2026Seats

When making left turn or going over bumps, driver seat pops and feel shifted.

May 29, 2026Wheels

What component or system failed or malfunctioned, and is it available for inspection upon request? Two components failed simultaneously: (1) the rear passenger side tire experienced a catastrophic blowout while traveling at 65 MPH on the highway, and (2) the Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning — indicating a TPMS malfunction. The original blown…

May 29, 2026Unknown or other

What component or system failed or malfunctioned, and is it available for inspection upon request? Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning. How was your safety or the safety of others put at risk? A tire blowout at 65 MPH on a highway created an immediate risk of loss of vehicle control, collision, or rollover. Two minor children were passengers i…

May 29, 2026Suspension, Electrical system, Wheels

We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on the way to the dealership this morning. Now there are warnings. There have been so many safety issues with this car…

Kia EV9 news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.