E
World Of EVEditorial

2025 Cadillac Optiq problems & recalls

NHTSA has issued 3 recalls covering the 2025 Cadillac Optiq and owners have filed 12 complaints. The most-reported area is forward collision avoidance (3 complaints). 1 complaint describes a crash.

Other model years:20272026
Recalls
3
Complaints
12
Crash reports
1
Fire reports
0
Injuries
0

Recalls (3)

Sep 24, 2026#26V612000

Visibility › Power window devices and controls

General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.

Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

Feb 26, 2026#26V114000

Equipment › Other › Owners/service/other manual

General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

Oct 16, 2025#25V704000

Tires › Tread/belt

General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

Risk: Tire tread detachment increases the risk of a crash.

Fix: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Owner complaints (12)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Forward collision avoidance3
  • Electrical system3
  • Unknown or other3
  • Service brakes2
  • Power train1
  • Air bags1
  • Tires1
  • Wheels1
  • Steering1
  • Vehicle speed control1
  • Visibility/wiper1
  • Back over prevention1

Complaints over time

Apr 2025: 1 complaintMay 2025: 0 complaintsJun 2025: 1 complaintJul 2025: 0 complaintsAug 2025: 0 complaintsSep 2025: 2 complaintsOct 2025: 1 complaintNov 2025: 0 complaintsDec 2025: 1 complaintJan 2026: 0 complaintsFeb 2026: 1 complaintMar 2026: 0 complaintsApr 2026: 0 complaintsMay 2026: 1 complaintJun 2026: 2 complaintsJul 2026: 1 complaintAug 2026: 1 complaint2026
Complaints filed per month. Peak: 2 in Sep 2025. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Apr 20251
May 20250
Jun 20251
Jul 20250
Aug 20250
Sep 20252
Oct 20251
Nov 20250
Dec 20251
Jan 20260
Feb 20261
Mar 20260
Apr 20260
May 20261
Jun 20262
Jul 20261
Aug 20261

Recent owner reports

Aug 8, 2026Power train, Service brakes, Forward collision avoidance

On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that the body control module, image processing module,…

Jul 19, 2026Air bags⚠ Crash

Car was t- boned at Intersection on right side. Front passenger sustained bruising but did not require hospitalization. Side airbag did not deploy.

Jun 18, 2026Tires

Continental Cross Contact RX, 245/50 R20, M&S I was driving my 2025 Cadillac Optiq. I was about 1 mile from my home driving at 35 mph or less when the rear passenger side tire blew out. There was a fist size hole in the track (bottom of tire) . I definitely didn’t run over anything. The car was towed to a Cadillac dealer who put on a new tire at my expense. At the dealers they said it was “unusual”. There was no warning lamps, messages, etc. I was lucky that I wasn’t on a highway traveling ay high speeds. There was only about 2,500 miles on the tire.

Jun 6, 2026Wheels

Vehicle experienced a sudden tire blowout and loss of control matching recall 25V704000. Rear driver side Tire ruptured while driving, bounced car to the left , hit car mirror off of a mailbox, then car bounced off to the right of road. When I described this incident to my friend who works at GM quality, he believes this description fits perfectly the tire failure/ recall GM had on continental tires in 2025. However, my VIN shows 0 active recalls. The manufacturer's recall boundary is too narrow and must be expanded to include this vehicle block. The dealer charged me $1,100 for consequential…

May 25, 2026Service brakes

I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it should have before stopping. This happened twice in th…

Feb 2, 2026Electrical system, Unknown or other, Forward collision avoidance

On or about December 2, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on December 16th. The car was "fixed" and I picked up later that evening. i was told that the OnStar module is broken and is on national backorder. The OnStar module is connected to, several critical safety and driver-assistance systems which are inoperable. Thes…

Dec 3, 2025Steering, Electrical system, Vehicle speed control

On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics module had failed. We left the vehicle at the dealer…

Oct 7, 2025Visibility/wiper

Horrible glare from the dashboard on the windshield. Makes it difficult to see when driving during the day.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.