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World Of EVEditorial

2026 Cadillac Optiq problems & recalls

NHTSA has issued 3 recalls covering the 2026 Cadillac Optiq and owners have filed 6 complaints. The most-reported area is tires (2 complaints).

Other model years:20272025
Recalls
3
Complaints
6
Crash reports
0
Fire reports
0
Injuries
0

Recalls (3)

Sep 24, 2026#26V612000

Visibility › Power window devices and controls

General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.

Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

Feb 26, 2026#26V114000

Equipment › Other › Owners/service/other manual

General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

Oct 16, 2025#25V704000

Tires › Tread/belt

General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

Risk: Tire tread detachment increases the risk of a crash.

Fix: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Owner complaints (6)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Tires2
  • Forward collision avoidance2
  • Service brakes1
  • Unknown or other1
  • Back over prevention1

Complaints over time

Jul 2026: 1 complaintAug 2026: 2 complaintsSep 2026: 3 complaintsJul 2026
Complaints filed per month. Peak: 3 in Sep 2026. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jul 20261
Aug 20262
Sep 20263

Recent owner reports

Sep 24, 2026Service brakes

My 2026 Cadillac OPTIQ experienced two brake-system failures. The second occurred on September 14, 2026. The vehicle displayed brake-system warnings and braking performance was impaired. The vehicle previously received a brake-system-control-module reprogramming in August. The dealer has advised that the master cylinder and brake booster, which are one assembly on this vehicle, may be failing and is consulting Cadillac Engineering. The vehicle is currently at the dealership, and I have been provided a loaner. This incident may relate to NHTSA Engineering Analysis EA26006 concerning sudden loss…

Sep 23, 2026Tires

The tire size experiencing failure is 245/50 R 20 Load Range XL Continental CROSSCONTACT RX with Contiseal technology. Passenger side rear. I drive a Cadillac Optiq 2026 Luxury This is now the fourth tire I’ve had to replace in a short period of time. These tires have plenty of tread on them and were just recently replaced with new tires because the other ones had a nail in a non-repairable zone. This is the second one I’ve had to replace in a week due to a similar issue that isn’t seemingly a nail. I pulled my car out of my driveway today and I heard a noise similar to a pop although it co…

Sep 16, 2026Unknown or other

On September 16, 2026, at approximately 3:30 PM, I was driving my 2026 Cadillac OPTIQ on a dry road under clear, blue-sky conditions. Cruise control was set at approximately 28 mph. There were no vehicles in front of me or behind me, and there were no apparent roadside objects or other conditions that should have presented a collision hazard. Without warning, the vehicle displayed a "Grab the Wheel" warning. My hands were already on the steering wheel at approximately the 10-and-2 positions. A red collision-alert box was also displayed on the windshield even though there was nothing in front…

Aug 25, 2026Forward collision avoidance

Vehicle: 2026 Cadillac Optiq AWD Purchased/Leased: Beverly Hills Cadillac, XXX (new lease) Current Mileage: 2,313 (XXX) The vehicle's Automatic Emergency Braking (AEB) system has repeatedly activated without any actual hazard present, bringing the vehicle to a complete, unexpected stop while driving. This has occurred a handful of times with 3 notable occasions: XXX – On the [XXX], the vehicle applied full automatic braking and came to a complete stop with no vehicle or obstacle ahead of it. XXX – On a winding road, the vehicle again automatically applied the brakes and came to a complete st…

Aug 15, 2026Tires

On Friday August 7th, I was driving my 2026 Cadillac OPTIQ Luxury AWD at approximately 25 mph near Byron road in Tracy. While crossing a railroad track under normal driving conditions, both passenger-side tires—the right-front and right-rear—suddenly lost air and sustained sidewall ruptures. I did not strike a pothole, curb, debris, or any other visible object, and no foreign object or tread puncture was found. Both tires were Continental CrossContact RX, size 245/50 R20 105H XL, tubeless and were the original factory-installed tires. The vehicle had approximately 12,850 miles, and the tires…

Jul 29, 2026Back over prevention, Forward collision avoidance

Multiple times over the last four months of leasing this 2026 Cadillac Optiq, the Automatic Emergency Braking (AEB) system has malfunctioned and abruptly slammed on the brakes without warning, bringing the car to a sudden stop in the middle of our travel lane. All incidents occurred under similar optimal conditions: clear daylight, sunny skies, a clean windshield, and zero hazards or pedestrians in the road. Neither cruise control nor Super Cruise was engaged during any incident. The vehicle is updated with the latest software version. During a recent event, we were traveling at approximatel…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.