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World Of EVEditorial

2027 Cadillac Optiq problems & recalls

NHTSA has issued 1 recall covering the 2027 Cadillac Optiq and owners have filed 1 complaint. The most-reported area is electrical system (1 complaint).

Other model years:20262025
Recalls
1
Complaints
1
Crash reports
0
Fire reports
0
Injuries
0

Recalls (1)

Sep 24, 2026#26V612000

Visibility › Power window devices and controls

General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.

Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.

Owner complaints (1)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system1
  • Vehicle speed control1
  • Fuel/propulsion system1

Recent owner reports

Sep 27, 2026Electrical system, Vehicle speed control, Fuel/propulsion system

On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS system, but a tow truck did not arrive for about 80 min…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.